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Monash University Policy Bank

Student Evaluation Policy


  • To ensure regular evaluation of the student experience through a systematic framework for assessing students' perceptions of:
    • their academic experience at Monash;
    • the quality of units taught in the university's academic programs;
    • university and faculty support services.
  • To ensure that evaluations and surveys are aligned with the university's quality cycle to enable systematic improvements to the student experience.


All coursework students
All academic and support service areas
All coursework units

Policy Statement

The guiding principles for evaluations are based on the university's quality cycle of Plan, Act, Evaluate (monitor and review) and Improve. Evaluation surveys ensure that the university's educational and administrative experience, and the units taught in coursework programs, are subject to regular and systematic evaluation and improvement. 

The students' academic experience will be assessed by the Monash Experience Questionnaire (MEQ) on a biennial basis.

The students' experience of support and administration services will be evaluated through the Student Support Services Survey and the Student Administrative Survey. These surveys will be run on a biennial basis in alternate years. 

Teaching and Units will be evaluated using the Student Evaluation of Teaching and Units (SETU). Each of the university's units will be evaluated at least once in each year that it is taught.

Survey results will be analysed and made available within three months of administration of the survey, and the relevant organisational units will use the data to guide improvements to academic and support services, and to academic units.

A central database will be maintained of survey results and reports of improvements made in response to student concerns.

Supporting procedures

Student Evaluation of Teaching and Units (SETU) Procedures
MEQ Survey Procedures

Supporting guidelines

Responsibility for implementation

Pro Vice-Chancellor (Planning and Quality)
Associate Deans (Education)
Faculty Managers
Heads of schools/departments
Unit coordinators
Divisional Directors
Managers of support service areas



Key Stakeholders

Deputy Vice-Chancellor (Education)
Pro Vice-Chancellor (Planning and Quality)
Pro Vice-Chancellor (Major Campuses and Student Engagement)
Associate Deans (Education)
Faculty Managers

Approval body

Name: Academic Board
Meeting: 6/2011
Date: 12-October-2011
Agenda item: 16.3

Endorsement body

Name: Education Committee
Meeting: 3/2011
Date: 11-May-2011
Agenda item: 13.1


Legislation Mandating Compliance

All relevant legislative instruments that stipulate requirements with which members of the Monash community (all of whom are subject to the law) are obligated to comply.

Monash University Act 2009

Related policies

Staff Development Policy 
Equal Opportunity Policy

Related documents

Date Effective


Review Date



Pro Vice-Chancellor (Planning and Quality)


Manager, Strategic Analysis & Surveys

Content Enquiries

Office of Planning and Quality

University Policy Use

Version Number: 1.0


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