Skip to content | Change text size

Student Evaluation of Teaching and Units (SETU) Procedures

Parent Policy

Student Evaluation Policy

Definition of terms

Unit Offering Option (UOO): a unit offering at a specific location for a specific semester in a specific mode.
Unit-teaching faculty: the faculty that has the greatest percentage of teaching responsibility for the UOO.
Unit-owning faculty: is the faculty that owns the unit.

1. Preparing the survey

1. OPQ prepares and publishes on the SETU website in February each year an annual schedule for preparation, administration and reporting of results of SETU surveys.

Responsibility

OPQ

2. Each unit-owning faculty reviews their faculty-specific unit evaluation questions and notifies OPQ of any amendments at least two weeks prior to the commencement of semester.

Responsibility

OPQ
Associate Deans (Education)
Faculty Managers

3. The decision about which UOOs are evaluated each semester is made by the unit-owning faculty. This decision must be made within the policy of evaluating every unit at least once in each year that it is taught.

Responsibility

Associate Deans (Education)
Faculty Managers

4. The decision about which teachers are evaluated each semester is made by the unit-teaching faculty, in consultation with any other faculty involved in the teaching. The unit-teaching faculty informs staff that they are to be evaluated at least two weeks prior to the commencement of the survey period. Up to five teaching staff may be evaluated per UOO.

Responsibility

Associate Deans (Education)
Faculty Managers

5. All teaching staff can also request to be evaluated. The unit-teaching faculty will need to process these requests.

Responsibility

Associate Deans (Education)
Faculty Managers

6. OPQ loads the semester’s UOO into the SETU module in Callista in week two of the relevant semester. Each faculty then uses the ‘Maintain UOO/Teacher Relationships’ form to: 

  1. Select which UOOs require evaluation
  2. Assign to each UOO the teaching staff that require evaluation

In cases where the unit-owning faculty and unit-teaching faculty differ:

·         The unit-owning faculty is responsible for selecting the units for evaluation on Callista and then informing the teaching faculty which units are selected for evaluation.

·         The unit-teaching faculty is responsible for assigning any teaching staff that are to be evaluated to the UOOs on Callista.

 

Each faculty completes and checks their selection by the due date.

 

Responsibility

OPQ
Faculty Managers

7. OPQ prepares survey templates in MOST (Monash Online Survey Tool). If there have been any changes to the unit evaluation questions, the faculties will be asked to check and approve the templates.

Responsibility

OPQ
Faculty Managers

2. Administering the survey

1. OPQ administers the survey through MOST (Monash Online Survey Tool) and sets the survey period open and closed dates. For the most common teaching periods, surveys will be opened in the last four weeks of the teaching period and will be closed prior to the exam period. Appropriate survey periods will be negotiated for other teaching periods with reference to teaching period end dates and exam result release dates.

Responsibility

OPQ
ITS

2. OPQ sends out regular emails during the survey period to any student with an outstanding online survey. Each unit-teaching faculty communicates with their students to encourage completion of online surveys.

Responsibility

OPQ
Faculty Managers

3. During the survey period, OPQ sends out a weekly response rate report to each unit-owning and unit-teaching faculty.

Responsibility

OPQ

4. Each unit-owning and unit-teaching faculty reviews the response rate report and notifies OPQ of any anomalies.

Responsibility

Faculty Managers

3. Reporting the survey results

1. OPQ publishes quantitative analysis reports of the unit evaluation data on the OPQ website within one week of the teaching period exam results release date and notifies all staff and students that the reports are available.

Responsibility

OPQ
ITS

2. Within one week of the teaching period exam results release date, quantitative unit evaluation data will be published in the Monash Business Intelligence Service. OPQ will notify Faculty Managers and Associate Deans (Education) that the data are available.

Responsibility

OPQ
ITS

3. Within one week of the teaching period exam results release date, evaluated staff receive a quantitative report of their teaching evaluation data in their my.monash portal. OPQ notifies staff when the reports are available. Teaching staff will be required to include their SETU results in their performance development portfolio during the annual performance development process as outlined in the Staff Development Procedure for the Academic Staff Performance Development Process.

Responsibility

OPQ
ITS

4. OPQ sends a series of unit evaluation reports (pivot tables, summary tables and open ended comments) to each unit-owning and unit teaching faculty’s Associate Dean (Education) within six weeks of the exam results release dates.

Responsibility

OPQ

5. The Associate Dean (Education) of the unit teaching faculty distributes the open ended comments to the Heads of School (or equivalent), unit co-ordinators (or equivalent) and UOO teaching staff. Each Faculty Board will approve and maintain oversight of a process for distributing open ended comments that includes:

  • how open ended comments of an offensive nature that are in breach of the University's Equal Opportunity Policy are managed; and
  • how comments that refer specifically to individual teachers are managed.

Responsibility

Associate Deans (Education)

6. The Associate Dean (Education) of the unit-owning faculty and unit-teaching faculty will receive a raw data file of the results (and a pivot table of these data). These data are highly confidential and must not be distributed widely.

Responsibility

OPQ

4. Analysing the Survey and Reporting Improvements

1. Each unit-owning faculty reviews the published reports and data files of the unit evaluation data and prepares an action plan to address areas for improvement for faculty-wide issues.

Responsibility

Associate Deans (Education)

2. The department/school prepares an action plan to address areas for improvement where unit issues are identified.

Responsibility

Head of Department/School

Content Enquiries: Planning Quality

University Policy Use Only:

Version Number: 1.0Effective Date: Contact: adm-PolicyBank@monash.edu